Privacy Policy

At Two Brothers Title Co, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or requesting our title, registration, VIN verification, and related services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. About Two Brothers Title Co

Two Brothers Title Co provides title and registration assistance for eligible vehicles and recreational property, including cars, trucks, SUVs, motorcycles, bikes, boats, trailers, RVs, and personal watercraft. Our services include registration renewals, title transfers, duplicate titles, replacement registration stickers, VIN verification, and related documentation assistance.

Business Address:
120 Wall Street, Suite 2100
New York, NY 10005

Phone: (646) 397-1572
Email: contact@twobrothertitleco.com

2. Information We Collect

Depending on the services you request, we may collect information such as:

Full name
Mailing and billing address
Email address
Telephone number
Vehicle, motorcycle, boat, or trailer information
VIN, HIN, title, registration, and other identification information
Information contained in documents submitted for title or registration assistance
Payment and transaction information
Communications and correspondence with our team
Information you voluntarily submit through forms on our website

We only request information that is reasonably necessary to provide or administer the services you request.

3. How We Use Your Information

We may use your information to:

Process and provide requested services
Assist with title and registration applications
Assist with registration renewals and transfers
Provide duplicate-title and replacement-document assistance
Support VIN verification services
Communicate with you regarding your request
Confirm service details and payments
Provide updates concerning your transaction
Respond to customer-service inquiries
Maintain business and transaction records
Detect, prevent, and investigate fraud or unauthorized activity
Comply with applicable legal and regulatory requirements

4. Payment Information

When you make an online payment, payment information may be processed through an applicable third-party payment provider.

Two Brothers Title Co does not intend to retain complete payment-card information on its own systems when payment processing is handled by a third-party payment provider.

You should review the privacy and security policies of the payment provider used for your transaction.

5. Sharing of Information

We do not sell or rent your personal information for monetary gain.

We may share information when reasonably necessary with:

Government agencies or registration authorities when required to process your requested service
Service providers assisting us with website hosting, payment processing, communications, or business operations
Professional service providers where reasonably necessary
Law enforcement or government authorities when legally required
Other parties when necessary to protect our legal rights, customers, property, or business

We only seek to disclose information that is reasonably necessary for the applicable purpose.

6. Vehicle and Registration Documents

Some services may require customers to provide sensitive documentation relating to a vehicle, motorcycle, boat, trailer, or other property.

Customers should only submit documents through channels designated by Two Brothers Title Co and should avoid sending unnecessary personal information.

We take reasonable steps to protect documents and information submitted to us from unauthorized access, loss, misuse, or disclosure.

7. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to:

Operate website functions
Remember preferences
Understand website traffic and usage
Improve website performance
Maintain website security
Improve our services and customer experience

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Website Analytics

We may use analytics and similar technologies to understand how visitors interact with our website, including information such as:

Browser type
Device type
Approximate location
Pages visited
Referring website
Date and time of visits
Website interactions

This information may be used in aggregated or otherwise appropriately managed form to improve website functionality and performance.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide requested services
Complete and maintain business transactions
Meet legal, accounting, and regulatory obligations
Resolve disputes
Enforce agreements
Protect our legitimate business interests

When information is no longer reasonably required, it may be securely deleted, destroyed, or anonymized where appropriate.

11. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, or other external platforms.

Two Brothers Title Co is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policies of any third-party website before submitting personal information.

12. Children's Privacy

Our services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been submitted without appropriate authorization, we will take reasonable steps to delete it.

13. Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law. These may include rights to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Ask about how your information is collected or used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent

Some rights may be subject to legal limitations or exceptions.

To make a privacy-related request, contact us using the information provided below.

14. Marketing Communications

If you voluntarily provide your contact information, we may use it to respond to inquiries, provide service updates, or communicate regarding your requested services.

Where applicable, you may unsubscribe from promotional communications by following the unsubscribe instructions included in the communication or by contacting us directly.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, legal requirements, or privacy practices.

When changes are made, the updated Effective Date will appear at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the personal information we maintain about you, please contact:

Two Brothers Title Co
120 Wall Street, Suite 2100
New York, NY 10005